We have more than one customer that provides a broad spectrum of ingredients to other food and beverage processors. In some cases, these once local companies are now owned and managed by multi-national corporations. As you can imagine, the complexity of working in some of these facilities and complying with the requirements they place on contractors can be daunting. In all cases, we have risen to these challenges and become a key resource to them when planning process changes, additions, expansions or scheduled maintenance. One of our strong attributes is our ability to manage plant shutdowns and turnarounds efficiently. There have been many cases where KE has worked 24 hour days on end, in order to meet the customers aggressive timetable.
Whether it’s block, shredded, dried or any other variation, KE has been working in this food sector for many years and for many different customers. Our involvement has been everything from brand new plants, where we worked on the front end to help the customer develop a sound and efficient plan for electrical services, to process line expansion and plant maintenance. Our knowledge of how to work in sanitary environments has been a big plus for many customers, avoiding having to provide specialized training at the front end or having concerns that there is a lack of understanding of the protocol.
One longtime customer of Knobelsdorff is a high volume producer of boxed ice cream and ice cream products. Working in this facility has presented many challenges, including the ability to work long days indoors in a sub-zero environment. Although the KE team is used to working outdoors in all seasons, cold indoor conditions present their own challenges, moving up and down ladders to work platforms and sometimes facing tight conditions, all with bulky cold weather gear on. Of course, working in any food processing facility requires following strict protocol for cleanliness, control of tools, fasteners and any other loose items that may become entrained in the process. Adherence to Best Manufacturing Practices and following specialized requirements for each customer, ensures their confidence in KE and relieves them of the need to worry about their products and processes when we are working in their facility.
Having begun business deep in the heart of dairy country in Southern Minnesota, KE knows more than a bit about this business sector. We began working on local dairy farms providing typical electrical services for these small but important customers. Today, KE serves many of the biggest milk processors in the region and has become a relied upon provider of services for these customers. Because we understand their industry, they know we can be relied upon to help plan strategic and rapid plant shutdowns and respond to any emergency they may have any hour of the week, any day of the year. We understand the perishable and sensitive nature of our customers processes and products, and work hard with them to make sure they are confident with our service.